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Protecting client information

Privacy Policy

This policy explains what data Naura may collect, why it is needed, how it is used and protected, and the choices available to you.

Last updated: September 11, 2026Version: 1.0
ContentsData we collectHow we use dataLegal basisData sharingRetention and securityYour rightsCookiesContact

We collect only what is needed to provide the service. We do not sell personal data or use it for unsolicited advertising.

1. Data we may collect

  • Your name, mobile number, and contact details.
  • Product details, specifications, quantities, budget, files, and images you send.
  • Invoice information and transfer receipts, without requesting passwords, verification codes, or online banking credentials.
  • Communications and approvals related to the service.
  • Basic technical data that the hosting provider may record for security and operation.

2. Why we use data

  • Understand your request and prepare a service offer.
  • Find suppliers, request quotations, and compare options.
  • Coordinate samples, inspection, shipping, and related services.
  • Communicate about request status, invoices, and complaints.
  • Meet legal obligations, protect rights, and prevent misuse.

3. Basis for processing

We process data with your consent when you submit it, to perform a service you requested, to comply with a legal obligation, or for a legitimate interest that does not override your rights. We will not request information that is not needed.

4. Data sharing

We may share the minimum necessary request details with suppliers, inspection and shipping companies, customs brokers, or regulators when needed to provide the service or comply with the law. We do not share your data with other parties for marketing. Contacting an overseas supplier may require transferring certain product details and request-related contact information after making you aware of this.

5. Retention and security

We keep data for as long as necessary to provide the service, handle claims, and meet legal requirements, then delete or anonymize it when no longer needed. We use appropriate organizational and technical safeguards, although no electronic method can be guaranteed to be completely secure.

6. Your rights

Subject to applicable law, you may ask why your data is collected, request access or a copy, correct or update it, request deletion when its purpose has ended, and withdraw consent where consent is the basis for processing. We may verify your identity before fulfilling a request.

7. Cookies and analytics

The website currently has no user accounts, marketing cookies, or advertising trackers. The hosting provider may use technical logs required for security and operation. If analytics or marketing tools are added later, this policy will be updated and consent requested where required.

8. Other people’s data

If you submit another person’s data, you confirm that you are authorized to share it for the service. Do not send identity documents or sensitive banking information unless requested for a specific and clearly explained reason.

9. Policy updates

This policy may be updated when operations or legal requirements change. The latest update date appears above, and any material change applies from the date it is published.

10. Privacy requests and contact

To request access, correction, or deletion, or to submit a privacy complaint, contact us using the number below and state that your request concerns personal data.

Privacy requests: 0590940238

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